August 22, 2019


Indonesia – Archipelago International, a leading Indonesia-based hospitality management company, recently brought home an astounding 26 Customer Review Awards from Agoda – the world’s fastest-growing online travel booking platform.

Agoda’s Customer Review Awards are given to its accommodation partners that go above and beyond the standard internet offering. Recipients were rated on the following criteria: consistently glowing customer reviews; competitive pricing in the marketplace; diligent utilization of Agoda’s custom-built YCS (Yield Control System); and a willingness to work with the agent to create faster, easier bookings worldwide.

A total of 500 hotels in Indonesia received the prestigious award, with 26 given to Archipelago International hotels, ranging from 8.0 to 8.6 in ratings. The awarded hotels include:

West Indonesia:
Grand Aston City Hall Hotel & Serviced Residences Medan
The Grove Suites
ASTON Priority Simatupang Hotel & Conference Center
ASTON Cirebon Hotel & Convention Center
ASTON Sentul Lake Resort & Conference Center
ASTON Bogor Hotel and Resort
ASTON Batam Hotel and Residence
ASTON Pasteur Hotel
Hotel NEO+ Kebayoran

favehotel S. Parman Medan

Central Indonesia:
Grand Aston Yogyakarta
The Alana Yogyakarta Hotel & Convention Center
ASTON Solo Hotel
ASTON Inn Pandanaran – Semarang
HARPER Mangkubumi – Yogyakarta
Hotel NEO+ Awana Yogyakarta
Hotel NEO Malioboro

favehotel Malioboro

East Indonesia:
ASTON Canggu Beach Resort
ASTON Makassar Hotel & Convention Center
ASTON Inn Mataram
HARPER Perintis – Makassar
HARPER Cikarang
Quest Hotel Kuta
Hotel NEO+ Kuta Legian

We are extremely proud to be recognized in the top 2% of Agoda’s hotels and listings across Indonesia. It confirms that we are on the right track in meeting guests’ expectations, and it illustrates the continued support and hard work of our teams, from the leaders and corporate teams, to the hotel and hospitality staff. Those are indeed rewarding affirmations that our guests have enjoyed pleasant and comfortable stays in our hotels.” said Silvia Dwi Jayanti, Archipelago International’s Corporate Director of E-commerce and Distribution.

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